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Workbook Content

  • Introduction
  • Storming Teams
    • Bruce Wayne Tuckman’s Theory of group development.
    • But, how have we got here
    • Is these enough to tell that a team has entered the Storming phase?

1. Iteration Planning

1.1 Dysfunctional behavior

1.2 Collaboration agreements

2. Daily Sync

2.1 Make issues visible to the whole

2.2 Active listening

2.3 Communication styles

3. Helping the team to focus on problem solving

3.1 Clarifying Roles, Power and Structure

3.2 Conflict Management

3.3 Conflict Resolution

4. Product Backlog Refinement 4.1 Decision Making for agile teams

4.2 Advanced facilitation techniques

5. Iteration Review

5.1 Sharing responsibility

5.2 Reaching common goals

6. Iteration Retrospective

6.1 Building Trust

6.2 Expectations & More

6.3 Intrinsic Motivators

6.4 Problem solving for Agile teams

6.5 It’s ok to be vulnerable

7. Outside the iteration

7.1 Role modeling

7.2 Inspiring dysfunctional behaviour change

7.3 Uncovering hidden issues through observation and crucial conversations

  • Final Thoughts
  • Tools and Exercises
    • Retrospectives & More
  • Glossary
  • Table of figures
  • References
  • Stay in touch
  • What’s next

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