What brought me to write this post?
Since Covid-19 became the new normal and we started working remotely from home, I added regular checking with each team member. Typically, it would start by a quick chat during the day with an open ended question like:
- Hello dear <team name>, how are you doing today?
- How can I be at help?
The first 3 weeks, I did it almost daily, now I do it at least twice per week and the team appreciates the ritual. Sometimes, that quick question could lead to a quick video call, other times the wording used through chat could be a sign that something is off and lead to longer and deeper conversations.
A pattern I have noticed once I ended up in one of those longer and deeper conversations, is the need to be listened to, heard, understood. It amazes me that every single time these situations have arrived, I have been surprised about how frustrated, irritated or annoyed the other person could be about an issue that’s causing great pain and sometimes suffering on its side.
That makes me realize…
- I spend 70% of a week as Agility Enabler, helping individuals, teams and organizations improve the quality of people interactions.
- It requires a great deal of preparation, self-awareness and self-management to be able to help others properly.
- It is extremely important to be ready to listen to your team members, but what happens when I am not ready?
- In a Pandemic context, have Agile Coaches become organizational psychologists? Is this temporary?
- Note: I am not a Psychologue, I don’t want to be one, I am just curious about this phenomenon.
Today I listened with love and …
I am proud to say that I was ready to help my colleague today, I was there actively listening, and we co-actively found a way out and a solution path for the issue. I did what I did as an act of love, I was fully present to that person and it went well, today, my concern is that I felt it could have derailed and I think we need to be really careful given the current context.
My invitation is to listen with love and respect your limits
I personally thank you for reading this article, I celebrate your courage and resilience.
And now that you know a little more about me, I invite you to take a moment to look around, staying curious, being brave and spreading love and take a moment to reflect about the following questions:
- How much are you active listening?
- Have you been able to stay in a crucial conversation, fully present?
- Who is listening you? Do you have a Coach, Therapist, Psychiatrist?
- When do you know you have reached the limit when listening to someone else? Are you the right person to do it? Do you have the skills and experience to do it?
Please stay at home, take a deep breath, keep yourself safe, and remember that:
We are incredibly better together, today more than ever!